Parents and professionals supporting young people often anguish over the risky situations teenagers can fall into once they explore the world of love relationships. They want to be a source of valuable information and support, but often come up against barriers, not least of all because of the major changes in the dating world over the p
Parents and professionals supporting young people often anguish over the risky situations teenagers can fall into once they explore the world of love relationships. They want to be a source of valuable information and support, but often come up against barriers, not least of all because of the major changes in the dating world over the past couple of decades.
Adults understand, sometimes from bitter experience, that when things go wrong in intimate relationships, the consequences can be life changing. They worry about young people’s ability to deal with rejection, to navigate intimacy and to keep themselves safe.
At JoyQuest Psychology our vision is a community of people who are well-connected in close relationships as a foundation for living their lives fully and building a future that coming generations will want to embrace.
Our mission is to interrupt the cycle of interpersonal harm and help clients develop strong relationships. We do this by offering families and professionals programmes and consultations that transfer high-value knowledge and develop skills so they can join us on our quest for well-connected relationships in their own communities.
Our programmes are developed by Marna Meiring, a registered clinical psychologist with 17 years’ experience in the field of mental health, both in South-Africa and New Zealand. She has 8 years’ experience in the training of clinical psychology students in mental health disorders and family therapy at the University of Pretoria, South-Af
Our programmes are developed by Marna Meiring, a registered clinical psychologist with 17 years’ experience in the field of mental health, both in South-Africa and New Zealand. She has 8 years’ experience in the training of clinical psychology students in mental health disorders and family therapy at the University of Pretoria, South-Africa and 5 years’ experience working with young people with moderate to severe mental health difficulties at the Child, Adolescent and Family mental health service at the Midcentral District Health Board in Palmerston North, New Zealand. She is an accredited Eye-Movement Desensitisation and Reprocessing (EMDR) practitioner and now specialises in trauma focussed therapy with young people and adults.
Chinese Proverb
We love our customers, so feel free to visit during normal business hours.
2 Churchill Avenue, Hokowhitu, Palmerston North 4410, New Zealand
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
Disclaimer
We take care to ensure that the information provided on our website is factually correct and based on evidence. However, the information provided on our website is aimed at a group of people and cannot replace direct recommendations made by a mental health or medical professional, based on their assessment of a client’s specific situation. Please remain in close consultation with your own health or mental health provider to ensure that you use the information on this website in accordance with their recommendations for you.
This website (www.joyquest.co.nz) is owned and operated by Joyquest Psychology Limited. The terms in this document constitute an agreement between the website user and Joyquest Psychology Ltd. Please read and consider all the terms in this document before using this website. Please do not use the website unless you agree with the terms in this policy statement. By accessing and using this website you demonstrate that you have read, understood, and agree to these terms of use.
Privacy Policy
Where we collect personal information about you as a result of your accessing and using this website, our Privacy Policy will apply to that information. Accordingly, these terms and conditions must be read together with our Privacy Policy
Changes
The contents of this website, as well as these terms and conditions are subject to change. We reserve the right to make changes to the content of the website and to the terms of use at any time, without notice. Any changes to the content or the terms of use will be published on the website. Therefore, it is important for users to regularly review the terms of use for this website to keep up to date with any changes. Continued use of the website after changes have been made to the terms of use will be viewed as acceptance of the changes in terms of use.
Use of The Website
You agree to only use this website and its functions for the purposes intended by the owner (as stipulated on the website for each piece of content or function) and to not use it for any unlawful purposes. You agree not to engage in any actions that can change the content of the website or damage the operations of this website, including the use of viruses, corrupted files, or any potentially damaging software. Furthermore, you agree not to change or add-to any of the content on the website, apart from writing in comment sections provided. You also agree not to reproduce the content, graphics, layout, or design of this website without our prior written consent.
User Content & Personal Information
The website allows you to submit information about yourself for specific purposes such as registering for a programme or booking an appointment. We take all reasonable steps to keep your personal information confidential and will not pass your details on to third parties without your permission.
By creating, modifying, transmitting, uploading, or submitting any user content, you:
a) grant us a non-exclusive, royalty-free, fully paid-up, worldwide, perpetual, irrevocable, licence to publicly display and make your user content available, excluding personal details, (by all means and in any media now known or hereafter developed) to other users of this website and other users of our services in such manner as we may permit from time to time; and
b) acknowledge and agree that no royalties or other remuneration will be paid or payable to you for your user content, or for the granting of the rights described above. We have no obligation to you to make this website or any user content available. We may at any time edit, refuse to display, or remove any part of this website (including your user content) as we deem appropriate.
Intellectual Property
All the content provided on this website is protected by copyright. All text, images, videos, graphics, and audio belong to Joyquest Psychology Ltd. and may not be copied, adapted, reproduced, or distributed without our prior written permission.
Feedback provided by Website Users
Feedback provided by website users will be deemed non-confidential and may be used by us to improve our website, services, or products. By providing us with feedback, you grant permission for us to use your feedback for the improvements named above with no obligation for us to compensate the website user for their feedback in any way.
Electronic Communications
You agree to receive correspondence from us in electronic format, and that agreements that are confirmed via electronic communication will be legally binding (viewed as written agreements).
Third Party Websites and Advertisements
We include some third-party website links and advertisements on our website. This does not imply that we endorse these sites or organisations since they are merely included for your convenience. We cannot accept any responsibility for content or functions on third-party websites and will not be held liable for any damages or harm resulting from your engagement with third-party websites or business.
Malicious Code
We do our best to protect this website from any malicious code. However, we cannot guarantee zero risk of exposure to malicious code when you use our website. Please ensure that you have the necessary security measures in place to protect your computer system from malware. We will not be liable for any damage resulting from exposure to malicious code.
Accessing this website does not expose your computer system to the risk of interference or damage from malicious code.
Governing Law
These terms of use are governed by the laws of New Zealand and the courts of New Zealand shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to these terms of use.
Terms of use were last updated January 2022.
Joyquest Psychology Limited values and respects the confidentiality of the personal information of our clients and employees. Personal information refers to any information about an identifiable person, or whereby an individual can be identified.
We will take all reasonable steps to ensure the personal information we hold is not lost, used in an unauthorised manner, or disclosed without consent.
The statement below helps us ensure that we comply with the Privacy Act 2020. It sets out the kinds of personal information we gather, how we collect, use and store personal information and how you can let us know if you think we hold incorrect information about you.
By using this website, you agree with this privacy statement. This privacy statement should be read in conjunction with our Terms of Use.
Scope
This privacy statement applies to all our employees and any other person who collects information on behalf of Joyquest Psychology Ltd.
The purpose of collecting personal information
The information Joyquest Psychology Ltd. collects about clients, employees and contractors is stored, used, and disclosed as part of the performance of its business activities. We collect personal information for lawful purpose where it is needed to perform our business activities.
Types of personal information we collect:
Identifying information: name, date of birth.
Contact information: address, email address, telephone numbers.
How we collect information
Over the phone from you.
By you completing an online registration form.
When you enquire about a service through our website or by email.
Personal information will be used in the following ways:
- When you contact us by email to enquire about our services or complete an online form, your email address may be used to contact you in future about services related to your enquiry.
- When you provide your phone number when enquiring about our services or completing an online form, your phone number may be used to contact you in future about services related to your enquiry.
- When you register for one of our programmes or events, you may be subscribed to a mailing list to receive information about the programme or event, including any updates or information about related products or services. You can unsubscribe from our mailing lists at any time.
- To enable us to comply with contractual, and legal obligations.
- To assess and manage risk to the health, safety and wellness of our workers, customers, and wider community.
- To provide services including:
· Parenting seminars
· Online events
· Consultations with clients
· Psychology services
Sharing or disclosing personal information
We undertake to only share personal information if:
- Sharing information is in line with the reasons for collecting the information in the first instance.
- If you have granted us permission to share information.
- If we have reason to believe that disclosure of information is essential to prevent or lesson risk to the life or health of any individual (required by law).
- The information can be shared in a form that makes the client non-identifiable.
- Information you provide may be de-identified and used internally to analyse our business practice, review our services and products, or for training purposes.
How we keep personal information safe
Sensitive information such as health or mental health information is gathered for specific purposes (assessment; planning of intervention; to make recommendations regarding appropriate services or products) will be securely stored using specialised software.
Updating of personal information
We will take all reasonable steps to ensure the information we hold about you is up to date and accurate. If you have reason to believe that this is not the case, we will engage with you to correct or update information where this is possible.
You can contact us on 021 072 6963 or info@joyquest.co.nz to discuss any concerns regarding the information we hold about you. We may require proof of identity before discussing any of the information we hold.
On occasion we may not be able to make the changes you request, for instance if it is opinion-based information based on the assessment of a professional. In such cases we will provide written feedback on the reasons we are unable to make the changes. You can provide us with a written statement describing the changes you requested, and we will add this to our information along with the reasons we have not made the changes so that your views are captured in our records.
Complaints
If you think we have breached our Privacy Policy or the Privacy Act 2020, you can complain by emailing us on info@joyquest.co.nz or talking directly to one of our staff.
We will acknowledge your complaint in writing (via email) and endeavour to address your complaint within 10 working days.
Other information we collect that is not personal information
We use non-identifying information about website use (such as frequency of visits or content accessed on our website) to review and improve our website.
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